Law firms
Exclusive versus shared lead delivery
For firms that want to know, in writing, who else receives the same inquiry.
For attorneys and firm administrators. Injured people should not use this page.
This page asks you to establish what you are actually buying today before you compare it with anything.
What this page is for
- 01
Read the scope rather than the sales language.
- 02
Know which product the economics are being judged against.
- 03
Get the breach terms stated before a test begins.
What it costs you
What shared delivery costs before anyone answers
Staff time is spent on conversations that were decided before your call connected.
Answering speed stops being a service standard and becomes the only thing that matters.
A source that looks weak may simply be a source you were third to.
Injured people who are called by four firms in an hour trust the fourth one least.
How it is handled
What has to be established before delivery is called exclusive
Exclusivity is a term in a scope document, not an adjective in a sales conversation. These are the parts that make it mean something.
- 01
Who else receives it
Whether the record is delivered to any other firm, and whether that is written down anywhere you could point at later.
- 02
Exclusive to whom
Exclusive to your firm, or exclusive within your service area, or exclusive for a period. These are different things and only one of them is usually meant.
- 03
What happens on a duplicate
If the same person appears twice, what is the rule - credited, replaced, or argued about after the fact.
- 04
How you would know
The record has to carry enough detail for your team to recognize a repeat without calling the person to ask.
What you hold
What you hold at the end of this conversation
- 01
A written statement of who receives the record
Named in the scope document before anything is delivered, so it can be held to.
- 02
A duplicate rule you agreed to
Written before delivery starts rather than negotiated the first time it happens.
- 03
A way to check
A record format your intake can match against existing matters without a phone call.
Establish what you are buying today, then decide whether exclusivity is worth writing into a test.
Fit
Who this is for
This is for you if
- Firms buying from a source that has never stated who else receives the same inquiry.
- Firms whose intake keeps meeting people who have already spoken to someone.
- Firms who want the duplicate rule settled in writing before a test rather than after.
This is not for you if
- Firms looking for the cheapest volume regardless of who else has it.
- Firms who want a guarantee about outcomes. Exclusivity is about delivery, not results.
Straight answers
Straight answers
- Is exclusive delivery just more expensive volume?
- It is a different thing being delivered, and the cost is quoted per billable inquiry once the criteria exist. Whether it is worth more to you depends on your own figures, which is why the calculator runs on your numbers rather than ours.
- How would we ever verify it?
- By the record. Each delivered record carries enough detail to be matched against your existing matters, and the duplicate rule states what happens when a match appears. Verification is a process you can run, not a promise you have to take.
- What if the person contacted other firms themselves?
- That happens, and no arrangement can prevent it. Exclusivity covers what is delivered by us, and the scope document says so plainly rather than implying more.
- Do we have to decide this now?
- No. Nothing on this page commits you. The four questions below take about two minutes and tell us what you are comparing against.
Your criteria
Tell us what you are buying today
Four steps on what you currently receive, who else appears to receive it, and what you would need written down before testing anything different.
What happens after you send it
- 01A written reply on this subject, naming what you told us.
- 02The worksheet for this subject if you want it.
- 03A forty-five minute call on criteria and economics if it is useful.
We do not sell or share what you submit here, and we do not use it for anything other than responding to your enquiry.
Pick a time
Take a criteria and economics slot
Thirty minutes with our team. Picking a time sends the invite straight away.
Criteria and Pricing Call · 30 minutes
Discuss criteria, delivery needs, and pricing for MVA and workers’ compensation inquiries, live phone transfers, signed cases, signed commercial cases, and catastrophic commercial cases. No questionnaire is required before booking.
Book a CallBook within the next four days. The calendar opens in a new tab. Complete your booking to receive your confirmation and calendar invite.
Next step
Settle the terms before the volume
Forty-five minutes with our team on criteria, delivery terms and the economics behind them. No pricing is quoted until the criteria exist.