Setting the pace
What happens at your firm when more inquiries arrive than intake can answer?
Delivery is planned around your real capacity, not a volume target.
Volume and geographic availability must be confirmed for your campaign.
Pace capped by you · Budget ceiling respected · Adjustable in writing
When pace exceeds capacity
Volume your intake cannot absorb is not growth. It is waste you paid for.
Volume arrives faster than intake can answer it.
Spend outruns the firm's ability to carry new matters.
Nobody stated the ceiling, so there was never one.
How pace is set
You set the ceiling. We work inside it.
Capacity and budget are agreed up front and revised only in writing.
- 01
State the ceiling
Case capacity, intake coverage, and budget stated plainly.
- 02
Confirm availability
We confirm whether the market can support that pace.
- 03
Start capped
A capped pilot keeps early exposure inside the ceiling.
The operating limits
Capacity, coverage, and budget made explicit
- 01
A capacity figure
The number of new matters your firm can actually take on in a month.
- 02
A budget ceiling
The acquisition spend your firm has decided to commit.
- 03
A delivery pace
Expectations set around those two numbers, and revised as they change.
Illustrative capacity plan
The inputs used to plan delivery
| Input | Example value |
|---|---|
| New matters per month | Stated by your firm |
| Intake hours covered | Stated by your firm |
| Acquisition budget | Stated by your firm |
| Pilot cap | Agreed before launch |
Illustrative example. Not a record of past performance or results.
Know how many new matters intake can work and what the firm is prepared to spend? That is enough to start planning.
08 - Start here
Plan delivery around your actual capacity and budget.
Give us the operating ceiling first. We will use it with your criteria and market to assess a responsible starting pace.
- 01
Target market
- 02
Intake coverage
- 03
Operating ceiling
- 04
Planning contact
Ready to state the ceiling
The numbers to know before launch
This is for you if
- A known monthly case capacity
- A decided acquisition budget
- Intake coverage that matches the pace
- Willingness to start small
This is not for you if
- You want open-ended volume with no cap.
- You cannot estimate how many inquiries intake can handle.
- You want the pace changed verbally mid-month.
Questions about volume
All questions for this offer →- How much volume can we get?
- Availability depends on the market and criteria, and is confirmed for your campaign, not promised in advance. Read the full answer
- What should we bring to the conversation?
- Capacity, intake coverage, target market, and budget. Read the full answer
Next step
Set a delivery pace your firm can answer and afford.
Bring monthly case capacity, intake coverage, target geography, exclusions, and a decided budget ceiling. We will confirm what the market can support without promising volume in advance.