Exclusivity, defined
How many firms received the same inquiry before it reached your intake line?
Exclusive delivery is the default, and its scope is written down.
Any shared arrangement must be expressly agreed before launch.
Delivered to your firm only · Written into the standard · No resale
What shared inquiries cost
A shared inquiry turns your intake team into the third caller of the morning.
The same inquiry is sold to three firms and the fastest dialler wins.
“Exclusive” is claimed but never defined in the agreement.
Your marketing spend competes against itself.
How delivery works
One inquiry, one firm, written into the agreement.
Exclusivity is a term in the standard, not a sales assurance made on a call.
- 01
Define the territory
States, regions, and matter types your exclusivity applies to.
- 02
Write it into the agreement
Scope, duration, and any exceptions are stated, not implied.
- 03
Hold the line
Delivery runs inside that scope for the life of the campaign.
The delivery commitment
Exclusive means named markets, matters, and exceptions
- 01
Default exclusivity
Inquiries generated under your campaign are delivered to your firm.
- 02
An agreed scope
The agreement states what exclusivity covers, by market and by matter type.
- 03
No silent resale
Shared delivery only exists if your firm expressly agrees to it in advance.
Illustrative exclusivity schedule
The scope that belongs in the agreement
| Term | Agreed scope |
|---|---|
| Market | Named service area in the agreement |
| Matter types | MVA and workers’ compensation, as defined in criteria |
| Delivery | Your firm only |
| Exceptions | None unless expressly agreed in writing |
Illustrative example. Not a record of past performance or results.
Know the service area and matter types you do not want offered elsewhere? Put the scope in writing.
04 - Start here
Request terms for exclusive delivery.
Tell us the territory and matters to protect, the inquiries you would reject, and the pace your intake can responsibly work.
- 01
Exclusive scope
- 02
Scope limits
- 03
Availability
- 04
Terms request
Ready to define the territory
What makes exclusive delivery workable
This is for you if
- A defined geographic market
- Intake able to act on inquiries promptly
- A preference for owning the conversation
- Agreement on scope before launch
This is not for you if
- You are comfortable competing on dial speed for shared contacts.
- You want the lowest per-inquiry price above all else.
- Your intake cannot follow up promptly on an exclusive inquiry.
Questions about shared delivery
All questions for this offer →- Are inquiries really exclusive?
- Exclusive delivery is the default and the agreement defines its scope. Read the full answer
- Can we share to lower the price?
- Only by express agreement before launch. It is never the silent default. Read the full answer
Next step
Define the market your firm wants protected.
Name the service area, matter types, intake capacity, and any permitted exceptions. We will confirm availability and propose written delivery terms before launch.